Refund Policy:
We value your satisfaction with our products and services at H27 Healthcare Technologies and Services Private Limited. If you encounter any issues with your purchase, please contact our customer support team within [number of days] days of receiving your order at hello@niramayasoul.com. We are committed to resolving any concerns you might have.
Refunds will be processed under the following circumstances:
- Damaged or Defective Products: If you receive a damaged or defective product, please notify us immediately. We will arrange for a replacement or issue a full refund.
- Incorrect Product: If you receive an incorrect product, kindly contact us within [number of days] days of receiving your order. We will ship the correct item to you or issue a refund, based on your preference.
- Unsatisfactory Performance: If you are dissatisfied with the performance of our product or service, please get in touch with us within [number of days] days of purchase. We may request additional information regarding the usage of the product before proceeding with the refund process.
Cancellation Policy:
You have the option to cancel your order within [number of hours or days] of placing it. To cancel your order, please contact our customer support team at hello@niramayasoul.com as soon as possible. Unfortunately, orders that have already been processed or shipped cannot be canceled.
How to Request a Refund or Cancel an Order:
To request a refund or cancel an order, please reach out to our customer support team via email at hello@niramayasoul.com. When contacting us, include your order number and provide a detailed explanation of the reason for your refund request or cancellation.
Please Note: Refunds will be issued using the original method of payment.
Thank you for choosing H27 Healthcare Technologies and Services Private Limited. We appreciate your business and are here to assist you with any concerns you may have.